Crownslots Cookie Policy for Aussie Royalty

How We Use Cookies

Crownslots uses cookies and similar technologies to keep the site secure, remember your choices, and present localised content. Cookies help us keep you logged in as you move between sections, protect your account from unauthorised access, and deliver a smooth experience whether you browse from a desktop in Melbourne or a phone on the Gold Coast.

Security cookies also detect when your device changes so we can ask for re-verification before approving sensitive actions.

We also use cookies to serve relevant promotions, to load the lobby quickly, and to deliver support when you need it—always with transparency about what is being stored.

Essential Cookies

Essential cookies are required for the site to function. They keep you authenticated, retain the items in your cart, and remember important decisions like responsible play limits. Without these cookies, you would not be able to play or access your account.

They also track session tokens so your login persists securely even if your ISP makes you switch IPs halfway through a session.

These cookies also safeguard your session by making sure you return to the correct account after a browser update or device switch.

Performance Cookies

Performance cookies gather anonymised statistics so Crownslots can improve load times, understand which games are most popular in Brisbane or Perth, and optimise the lobby layout. They never identify individuals, and the data is evaluated in aggregate.

The insights help us prioritise server routing and highlight underperforming pages that need trimming.

We also monitor heatmaps to spot where Aussie players pause and what sections they skip, allowing fine-tuned improvements.

Marketing & Personalisation Cookies

We use marketing cookies to suggest new promotions, retarget you with bonus reminders, and tailor content based on your interests. These cookies only activate with your consent, which can be adjusted in the cookie manager at any time.

You can withdraw consent anytime, and the cookie manager will record your decision so it persists across Aussie sessions.

These cookies help us avoid sending the same notification twice and instead surface the next relevant release.

Third-Party Cookies

The lobby also loads cookies from trusted partners such as Google Analytics, Meta Pixel, and streaming providers. These partners follow their own privacy policies, which are linked in the footer, and they handle cookies in accordance with Australian law.

We regularly review each partner’s policy to ensure their data handling stays aligned with Crownslots standards.

If a partner ever deviates from the approved practices, we immediately pause their cookies until the issue resolves.

Managing Your Preferences

Use the cookie settings icon to pause non-essential cookies or to revisit your choices later. You can also clear cookies through your browser or switch to private browsing to avoid persistent tracking. We document the options clearly so you stay in control.

The settings panel explains what each category does, so you can make informed choices instead of toggling blindly.

• Cookie Settings: Toggle categories directly via the icon at the bottom of the page.
• Browser Controls: Clear cookies, block third-party cookies, or set rules per site.
• Private Mode: Use a private window to limit cookie storage without changing settings.

If you need help selecting options, the support crew can walk you through the categories live.

We also link to guides that show how each major browser manages cookies, keeping instructions localised for Australia.

Cookie Duration & Review

Essential session cookies expire when you log out. Performance and preference cookies can persist for up to twelve months, while marketing cookies may remain for up to twenty-four months depending on the partner. We review this policy annually and update the banner when the cookie mix changes.

When a new cookie enters the stack, we document its purpose and longevity so you can see its lifecycle before agreeing.

Old cookies are archived in internal logs to demonstrate compliance with regulators without affecting your experience.

Responsible Choices

You choose how cookies are used. Disabling non-essential cookies may limit some personalised features, but the core Crownslots experience remains available. If you ever need help adjusting your settings, our support team can walk you through the options.

Bookmark the cookie manager for quick access to your preferences, and revisit it whenever you want to reset your choices.

We also share a short explainer in the footer that summarises why each cookie group exists, so you can make confident decisions.

Cookie Transparency

We log every consent decision and can export the categories you accepted if you ever need a record.

These logs remain available for audits and regulators for twelve months, reassuring you that our practices are consistent.

If you ever want the full list of cookies in each category, support can provide the names and durations.

We note the time of every preference change so you can see exactly when the banner first appeared, when you changed settings, and when the next reminder will show.